Billing
Formium offers both a free tier and a paid tier depending on your needs. While the free tier comes with certain restrictions, the paid tier offers much more submissions and uploads. For details on plan pricing, view our pricing page.
Each billing cycle, we charge for the paid tier in as follows:
- Base rate: A fixed rate depending on your plan.
The base rate is charged at the beginning of each billing cycle.
A project's monthly billing date occurs on the same day that a paid plan was selected for the project. If the day does not exist in the current month (e.g. February 30), then the billing date is the last day of the month.
Managing Billing Settings
Updating payment method
A project's payment method can only be updated by a project admin.
Navigate your project's Billing tab.
Click Add Payment Method if there is not an existing payment method or Update if there is a payment method on file.
Enter your payment information and click Save.
Updating plan
A project's plan can only be updated by a project admin.
Navigate to your project's Billing tab.
Under the Plan section, click Change Plan.
Select the new plan, enter your payment information if it is a paid plan, and click Save.
Updating billing email
A project's billing email can only be updated by a project admin.
Navigate your project's Billing tab.
Enter a new email in the Billing Info section and click Save.
Upgrading
Upgrading from free to paid
When upgrading from a free plan to a paid plan, the following rules apply:
- The provided payment method will be charged the plan's base rate immediately.
- Each billing cycle following the upgrade, the provided payment method will be charged the plan's base rate plus any usage charges for the previous billing cycle.
- Upgrading and downgrading between free and paid multiple times in one billing cycle results in a separate charge for each upgrade.
Upgrading from paid to paid
When upgrading from a paid plan to a paid plan, the following rules apply:
- No charges are applied immediately.
- At the end of the current billing cycle, the provided payment method will be charged the new plan's base rate, any usage charges for the previous billing cycle, and the prorated difference between each plan's base rate.
Downgrading
Downgrading from paid to free
When downgrading from a paid plan to a free plan, the following rules apply:
- The provided payment method is immediately charged for any usage during the current billing cycle minus a prorated amount of the base rate that was already paid. If the difference is positive, it is credited to the project's account.
- All free tier limits are applied immediately.
Downgrading from paid to paid
When downgrading from a paid plan to a paid plan, the following rules apply:
- No charges are applied immediately.
- At the end of the current billing cycle, the provided payment method will be charged the new plan's base rate and any usage charges for the previous billing cycle minus the prorated difference between each plan's base rate.
Pricing
For details on plan pricing, view our pricing page.